Returns & Refunds
Hassle Free Returns
- You can return any unused and undamaged product you purchased from us within 365 days of the date of your invoice.
- First, call or email us for a Return Authorization Number. Then pack the products securely and ship them back to us ground shipping only by US Mail, Fedex, or UPS. They must go by ground. Do not ship them by air. If you have any questions about shipping them back, please contact us.
- If you still have it, please include a copy of your invoice or your order number. If you do not know your invoice number, please contact us and we will look it up for you. Returns are usually processed within 48 hours of receipt by us.
- Refunds are issued to the same credit card you used to place your order. For instance, if you used a VISA card for your original purchase, we will credit the same VISA card for the refund. If your account/card is no longer active, you'll receive a refund check from us.
- Your refund will be for the total amount you were charged for the products you bought. The refund will not include:
* Any shipping charges
* Sales taxes
- Return Policy Does Not Apply to Products Purchased with a Discount Code
Your Satisfaction is 100% Guaranteed
Sparklers from Celebration Sparklers are made and packaged with the highest possible quality to our specifications. Kept dry, they will be fine to use for up to 2 years. If you have any questions about using sparklers or any of our products, please let us know. We will do everything possible to make sure you are happy with your purchase, and that you have a magical event.